CUSTOMER SERVICE

Wool

  • Wool doesn’t need washing every time you wear it. Its fibres have a natural protective coating, making it resistant to dirt and dust. Hang to ventilate instead.
  • To wash wool, use a specialist wool detergent at 30°C with a low spin setting. Squeeze out any excess water for heavier garments, without wringing.
  • Dry woollens flat on a rack, placing a towel underneath to absorb any drips. Hanging wool up to dry will stretch pieces out of shape.
  • Fold knitwear and store in drawers with mothballs. The weight of the wool will pull the piece out of shape if it’s hung up.
  • DPills occur naturally with friction and can be easily removed with a pilling comb or a fabric shaver.
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