CUSTOMER SERVICE

Footwear

SUEDE LEATHER

  • Store your shoes properly with air circulation. To retain the original beauty and texture of your suede footwear, store them in a cool, dry environment and away from direct heat.
  • For small stains, use soft sponge to gently brush off your suede footwear to remove liquid stains or dirt/dust.
  • Using soft sponge is to restore the suede’s original texture and enhance its appearance without damaging the material.

PU LEATHER

  • Store your shoes properly with air circulation. If the outer surface of your footwear gets wet, air dry your shoes in a cool, dry environment and away from direct heat.
  • For small stains, use soft towel moistened with water to gently wipe your leather footwear to remove liquid stains or dirt/dust.
  • For hard stains, gently wipe your shoed with soft towel moistened with water and natural soap solution or use a mixture of water and 5% ammonia.
  • To restore your leather shoes back to their original shine. Polish them with a quality wax and buff off using a soft towel or brush.
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